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Questions about buying, installing or using TallySync — we are happy to help.
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Frequently asked questions
What do I need to use TallySync?
TallyPrime on a Windows PC with an internet connection, and the connector installed on that PC. You then sign in from any browser — phone, tablet or laptop.
Does TallyPrime need to stay open?
For new data to arrive, yes: the connector reads from TallyPrime while it is running. When it is closed you can still see everything up to the last sync.
Where do I find my connector key?
Sign in, open Setup, and copy the key shown there into the connector.
I forgot my password.
Choose Forgot password on the sign-in page. We will email you a link to choose a new one. It works once and expires after an hour.
Is my data kept private?
Everything travels over HTTPS, and each business sees only its own data. Every person signs in with their own login, and you choose what each person is allowed to do.
Can I try it before buying?
Send us a message and we will set you up.